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Datascribe IT Management Services & Support

What Are Managed IT support services?

Managed IT support services enable businesses to outsource part or all of their technology management & support with the goal of simplifying IT operations and reducing costs. Datascribe can take the burden of managing your business technology services & support off your shoulders particularly your night shift operations. The geographical and time zone differences will not limit our ability to deliver efficient customer support.

This can range from completely outsourcing your IT needs, a one-time IT consulting project, to a co-managed IT services agreement with your existing in-house team.

Reach out to us and set up an exploratory call to see how
Phone: 1-888-202-9717 Ext 101
Email: support@datascribetech.com
Fax : 1-888-559-4331

What Services Does Datascribe Offer

Datascribe provides a full spectrum of IT Infrastructure solutions & services to organizations and help save you on the cost. We can manage and support 24/7 or provide technology services in the night shift to the customers. Our team of experienced, trusted engineers, programmers, analysts and consultants are ready to handle all of your IT needs. We work closely with our clients to find out the exact requirements and design customized solutions accordingly.

Datascribe provides managed services and professional IT support services ranging from 24/7 monitoring of servers and softwares, help desk support, telecommunications and cloud computing and many other services.

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Services We Offer:

  • Cloud Migration Services
  • IT Infrastructure Management
  • DevOps Service

Remote IT Infrastructure Management Services

At Datascribe, we offer a 24/7 service desk that is staffed with trained technicians who solve most of the problems you have in IT and helps you save on cost of staff & additional infrastructure. IT help desk solutions benefits the IT service providers in ensuring the best service offered all the time.

Our trained technicians provide a series of remote support services to suit the varying needs of the customer and help achieve better customer engagement. The key technical support services we offer include –

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    1. Managed Monitoring Support:

  • Server Monitoring
  • Network Monitoring
  • Event Log Monitoring
  • Website Monitoring
  • Online Connectivity Issues
  • Virus Removal Support
  • Slow or Sluggish System
  • Boot Up Issues
  • Erratic System Behavior
  • System Formatting
  • Spyware/Adware/Malware Removal
  • Browser Connection Issues
  • Data Retrieval Issues

    2. Setup and Install

  • Microsoft DHS/DHCP Server and Configuration
  • Server Migration
  • Desktop Application Software
  • Desktop and Laptop
  • Printer and Peripherals
  • Microsoft Windows/Exchange Server, AD Domain Environment
  • 3. Managed Services

  • Help Desk Services
  • Server Deployment
  • Server Support
  • DBA Support Services
  • Disaster Recovery Services
  • Remote Backup Management
  • IT Asset Management and Software Distribution
  • Proactive Management
  • Consulting

Complete Cloud Solutions

The future of IT is in leveraging the cloud. Companies that adopt cloud services benefit from faster, process efficiency, and reduced IT spend, in addition to the improved workforce mobility and collaboration. However, choosing the right cloud platform can be confusing and complex as every company do not have the right expertise to migrate as migration efforts are complex and require expertise.

Datascribe can guide your transition to the cloud and unleash the benefits of cloud computing in your business. We offer the full spectrum of cloud services, from identification, migration, implementation, to ongoing maintenance and management to application development.

As a one-stop-shop to architect, build and manage your public, private or hybrid cloud, we’ll work to improve your customer experience, workforce efficiency, and business agility.

AWS, AZURE & Google Cloud

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Our Implementation Model

Assess: We analyse in detail the infrastructure performance based on the cost calculations to find the relevant cloud configurations and accurately forecast costs.

Plan: We analyse the workload dependencies and map application, examine different scenarios like instance types, regions and pricing plans to finalize a migration plan.

Migrate: We help our customers build secure & scalable cloud environments and migrate applications and workloads to the cloud seamlessly with zero data loss and near-zero downtime.

Get personalized insights into your specific migration needs.

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